Privacy Policy
🛡️ We highly value your privacy. This privacy policy elaborates on how we (collectively referred to as "we", "us", or "our") collect, utilize, share, and process your personal information in the course of providing our products and services.
Collection & Utilization of Personal Data
Personal data refers to information that can directly or indirectly identify your identity. It also includes anonymous data linked to such identifiable information. However, it does not cover data that has been irreversibly anonymized or aggregated to the extent that it can no longer identify you, whether alone or in combination with other information.
🔒 Commitment to Safety & Security
We adhere to the principles of legality, legitimacy, and transparency. We only collect and process the minimum necessary data for specified, limited purposes, and adopt technical and administrative measures to safeguard data security. We use personal data to verify accounts, monitor user activities, and prevent fraud or illegal conduct that violates our terms of service — all based on our legitimate interest in ensuring the safety of our products and services.
What Personal Data Do We Collect?
📋 Data You Voluntarily Provide
We collect personal data you submit when using our products, services, or interacting with us — such as creating an account, contacting our support team, participating in online surveys, or using our online chat tools. For purchase transactions, we collect payment details (e.g., credit/debit card information), account authentication data, as well as billing, shipping, and contact information relevant to the order.
📱 Data Related to Service Usage
When you visit our websites, we may collect device-related information (e.g., device type, unique device identifier, IP address, operating system, browser type), usage data, diagnostic information, and approximate location data (via GPS or IP address where available). This data helps us optimize and improve the quality of our products and services.
How Do We Use Your Personal Data?
In general, we use personal data to provide, enhance, and develop our products and services, communicate with you effectively, offer targeted promotions, and protect the interests of both our company and our customers.
✨ Optimizing Products & Services
We use personal data for data analysis, research, and audits to improve our products, services, and advertising strategies — based on our legitimate interest in providing high-quality offerings and ensuring business continuity. For contests or promotions, we will use your submitted data to administer the program (please review the specific rules of each activity for additional details).
📧 Communicating with You
With your prior express consent, we may send you marketing communications about our products and services, notify you of account updates or transaction details, and inform you of changes to our policies. You may opt out of marketing emails by contacting us via hongkongtanm@outlook.com. We also use your data to process and respond to your inquiries. With your consent, we may share your data with third-party partners for their marketing purposes, and personalize your experience to evaluate the effectiveness of our promotional campaigns.
NOTE: You may withdraw your express consent for any of the above data uses at any time by contacting us via hongkongtanm@outlook.com.
Cookies Explanation & Usage
📖 What Are Cookies?
Cookies are small text files stored on your web browser to retain identifiers and other information. In this policy, we refer to similar technologies (e.g., device-stored data, device identifiers) as "cookies" for simplicity.
💡 How We Use Cookies
We use cookies to provide, protect, and improve our products and services — including personalizing content, measuring advertising effectiveness, understanding user behavior, and ensuring a safer browsing experience. The specific cookies used may vary depending on the websites and services you access.
Disclosure & Transfer of Personal Data
We may share personal data with strategic partners to provide or improve our products and services. Without your prior express consent, we will not share your data with third parties for their independent marketing purposes.
⚖️ Fulfilling Legal Obligations
For users residing in the European Economic Area (EEA), our data processing activities comply with the General Data Protection Regulation (GDPR). Processing based on your consent is justified pursuant to Article 6(1) of the GDPR.
🔄 Business Restructuring
We may transfer personal data to third parties in the event of a merger, acquisition, reorganization, or sale of all or part of our business. We may also disclose data to protect our legal rights, enforce our terms of service, or investigate fraud.
🛡️ National Security & Public Interest
We may disclose personal data in response to legal processes, government requests, or for matters of national security, law enforcement, or other public interests.
Minor Privacy Protection
👧 Our products and services are intended for adult users only. We do not knowingly collect, use, or disclose personal data from individuals under the age of 16 (or the equivalent minimum age under applicable local laws). For individuals under 18, we additionally commit to safeguarding their privacy and will not intentionally collect their personal information.
If we become aware that we have inadvertently collected personal data from a minor, we will take reasonable steps to delete such data from our records promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately via hongkongtanm@outlook.com.
Your Rights Regarding Personal Data
We take reasonable steps to ensure your personal data is accurate, complete, and up-to-date. You have the right to: access, correct, or delete your personal data; restrict or object to further processing of your data; and receive your data in a structured, standard format. You may also lodge a complaint with the competent data protection authority. To verify your identity and protect your privacy, we may request additional information when you exercise these rights. We will respond to your request within 30 days (or a reasonable timeframe as required by law). To exercise your rights, please contact us via hongkongtanm@outlook.com.
Additional Important Information
🔗 Third-Party Websites & Services
Our websites and services may contain links to third-party platforms. We are not responsible for the privacy practices or content of these third parties. This privacy policy applies solely to data collected by us through our own products and services.
🛡️ Data Security & Retention
We use reasonable technical, administrative, and physical security measures to prevent unauthorized access to your data. We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.
📝 Changes to This Privacy Policy
We may update this privacy policy periodically to adapt to new technologies, industry practices, or regulatory requirements. Your continued use of our products and services after the effective date of the revised policy constitutes your acceptance of the changes. If you do not agree to the revised policy, please refrain from using our services and contact us via hongkongtanm@outlook.com to close your account.